How do I collect arrears?

How do I collect arrears?
Step 1 : Click on Collect Arrears.
Step 2 : Click on the Tenant you wish to collect Arrears for.
Step 3: Click "Tenant Receipt"
Step 4 : Click on money to Receive Field
Step 5 : Click "Rent Start Date"
Step 6 : Click "Save & Send Receipt"
Step 7 : Click "Yes"
Step 8 : Click "General Receipt Email"
Step 9 : Click Send